Terms & Conditions

Last Updated: October 25, 2026

1. Agreement to Terms

By accessing www.vivictech.in and engaging our digital agency services, you agree to be bound by these Terms and Conditions. If you disagree with any part, you must not use our website or services.

2. Definitions and Interpretation

"Client," "You," and "Your" refers to you, the person or company utilizing our services. "Services" refers to web development, design, marketing, and software solutions provided by VIVIC TECH.

3. Scope of Services

VIVIC TECH provides custom software development, web engineering, SEO, and digital marketing solutions. While these Terms govern website usage, specific deliverables, timelines, and scope for projects will be strictly defined in a separate Master Service Agreement (MSA) or Statement of Work (SOW).

4. User Eligibility and Registration

You must be at least 18 years of age and capable of forming a legally binding contract under the Indian Contract Act, 1872 to use our services or engage in business with us.

5. Client Obligations and Conduct

Clients must provide timely feedback, necessary assets, and accurate information required for project completion. Delays caused by the client may result in adjusted timelines and additional fees. You also agree not to scrape, reverse engineer, or maliciously attack our website.

6. Intellectual Property Rights

Upon full payment of a project, the final developed assets (custom code, designs) are transferred to the client. However, VIVIC TECH retains the right to use the project in our portfolio, and we retain ownership of any pre-existing proprietary frameworks or libraries used. The intellectual property of www.vivictech.in belongs exclusively to VIVIC TECH.

7. Payment Terms, Fees, and Taxes

All invoices must be paid according to the milestones defined in the project SOW. Prices are exclusive of applicable taxes (e.g., GST), which will be added to the final invoice as mandated by Indian law.

8. Refund and Cancellation Policy

Due to the custom nature of our digital services, payments made for completed milestones are non-refundable. Cancellations must be made in writing, and the client will be billed for all work completed up to the cancellation date.

9. Confidentiality and Non-Disclosure

Both parties agree to maintain the strict confidentiality of proprietary information, trade secrets, and business strategies shared during the engagement.

10. Representations and Warranties

We warrant that our services will be performed in a professional manner. However, we do not guarantee specific business results, search engine rankings, or exact conversion rates, as these depend heavily on third-party algorithms.

11. Limitation of Liability

To the maximum extent permitted by Indian law, VIVIC TECH shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business interruption arising from the use of our services or website.

12. Indemnification

You agree to indemnify and hold harmless VIVIC TECH, its directors, and employees from any claims, damages, or legal fees arising from your use of the website, services, or violation of these terms.

13. Force Majeure

VIVIC TECH shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control (e.g., natural disasters, internet outages, government regulations).

14. Termination of Services

We reserve the right to suspend or terminate access to our website or active services immediately if you breach these terms, fail to make payments, or engage in illegal activities.

15. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, India.

16. Updates to these Terms (Right to Modify)

VIVIC TECH reserves the exclusive right to modify, alter, or update these Terms and Conditions at any time, at our sole discretion, and without prior notice. Any changes will be effective immediately upon being posted on this page. It is your responsibility to review these Terms periodically.